About Us
Your adventure starts here
About Better BY BIKE
We’ve been operating on the Queenstown Trail Network since it opened in 2012.
Better By Bike is a locally owned and operated bike business based at historic Dudley’s Cottage in Arrowtown, right at the heart of the trail network.
We specialise in premium e-bikes and self-guided rides, giving you the freedom to explore at your own pace and make the adventure your own.
From our Arrowtown base, we’ll help plan the perfect ride for you, taking in some of the region’s most spectacular scenery along the way. We’ll make sure you’re comfortably fitted to your bike, confident using it, and know exactly where you’re heading before showing you the start of the trail and sending you off to enjoy an incredible day of cycling.
Local Knowledge & support
We know these trails because we ride them.
Our local knowledge means we can point you in the right direction from the start. We’ll help you choose a ride that suits your plans and share the best places to stop along the way — whether that’s somewhere for lunch, a local wine or beer, or simply a great spot to stop and take in the scenery.
Whether you want to cruise through the countryside, ride with the family, explore wineries, or take on a bigger adventure, we’ll help you make the most of your day on the trails.
And once you’re out riding, you’re never on your own. Every ride comes with support from our team, so if you need anything along the way, we’re just a phone call away and ready to help.
It’s All About the Experience
For us, the bike is just the beginning.
It’s never been about simply hiring out bikes. It’s about creating an incredible experience from the moment you arrive to the moment you return — finding the right ride for you, making everything easy and enjoyable, and giving you the freedom to experience this spectacular part of the world in a way you’ll remember.
Our crew are friendly, knowledgeable, and genuinely passionate about making your day something special. After more than a decade on the trails, the best part of our job is still seeing our riders return with a huge grin and hearing those words we’ve heard so many times over the years:
“Best Day Ever!”
It’s a motto that came from our customers, and one that has stuck with us ever since.
Better By Bike. Your Best Day Ever starts here!
what sets us apart
LOCAL TRAIL EXPERTS
Based at Dudley’s Cottage since 2012, we know the Queenstown Trail Network inside out. We’ll help you choose the right route and share the best places to stop.
QUALITY BIKES & SUPPORT
Our premium bikes are regularly serviced and checked daily by expert mechanics. Every hire includes a helmet, trail briefing, map and full on-trail support.
ADVENTURES FOR EVERYONE
From first-time e-bikers and families to riders with accessibility needs, our bikes, children’s add-ons and adaptive equipment help more people enjoy an unforgettable day on the trails.
Adventures for every rider
Whether you’re trying an e-bike for the first time, planning an active mountain-bike ride or bringing the whole family along, we’ll help make your day easy, comfortable and fun.
Our range includes premium e-bikes, traditional mountain bikes, children’s equipment, cargo bikes, trailers and specialised adaptive options. From relaxed riverside rides to longer countryside adventures, there is a Better By Bike experience for different ages, abilities and confidence levels.
Local knowledge. Quality equipment. Genuine support.
Ready to have your best day ever? Book your ride today.
