WINTER SPECIAL Free shuttle with e-bike hire, offer ends 31 Aug 24
Ride Queenstown's

Best Bike & Wine Trails

Better By Bike is situated at the historic Dudleys Cottage in Arrowtown
Welcome To

Better By Bike

Better By Bike operates bike rentals across the entire Queenstown Trail Network. Ride from Arrowtown out to the Gibbston Wineries with a return shuttle option, or from our Queenstown base at the Hilton Jetty take a scenic loop ride around Lake Hayes. These are but a couple of the options available, bring your friends and family to come and see our country side, it’s Better By Bike!

Bike Hire includes:

  • Panniers or backpacks
  • Helmets
  • Phone holders
  • Trail maps with local knowledge
  • Personally fitted bikes for comfort
  • Full support & trail assistance throughout your ride
  • Return transport upon request

Our Prices

Full Day Hire

Electric Bike


E-Bike Hire with Return Shuttle from Queenstown Accommodation

2018-10-17 11.21.14

Mountain Bike


The Trails

There's something for all fitness levels

Gibbston Winery Ride

2 Hours

Ride the Twin Rivers Loop

2.5 - 5 Hours

Lake Hayes Loop via Milbrook

2 Hours

Ride to Arrowtown & Back

4-5 Hours

Lake Hayes Loop

4 Hours

Kelvin Peninsula

2 Hours
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Do you have some questions
needing answering before you book?

What is included in the bike hire?

We provide bikes, helmets, maps, backpacks/panniers, and full trail support.

What is “Trail Support”?

As our rides are not guided, we have included trail support so if you happen to have any issues out on the trails for example a puncture, we are only a phone call away.

Will I be riding on busy roads?

Absolutely not! Both of our shops are located conveniently on the trails. The Queenstown trail network is 130km long connecting Queenstown, Kelvin Peninsula, Lake Hayes, Arrowtown, and the Gibbston Wine Region. There are only a few very short sections along sealed back-country and farm roads, however these are very quiet, rural areas with virtually no traffic.

What happens if I want to cancel my booking?

Our 24 hour cancellation policy allows for great flexibility when planning your trip. If you contact us at least 24 hours before your booking date we can transfer to a new date at no cost, or cancel your booking for a full refund. 

In cases of inclement weather (very rare) we will make a call on the day whether it is acceptable riding conditions or not. If the ride can not go ahead we will try to reschedule or refund the trip.

How much is the return shuttle?

The rates of our shuttle vary depending on where you are going, they start at $35 per person, with a minimum of two people.

There is a flat rate for a family (up to 2 adults and 3 kids) of $100.

I think I might want a shuttle, do I have to book it?

We are very flexible with our shuttles. You do not have to book them – you can even ring to organize one while you’re out on the trail! If you think you might want one, just let us know at check-in.

If you know you will want one, you can book it alongside your bike – just look for the transfers option to add on at the checkout.

Can the return shuttle drop me at my accommodation?

With a standard shuttle, we will pick you up off the trail and return you to the Better By Bike shop where you started. If you have specific requests, we may be able to accommodate them if you call/email in advance.

Alternatively, we have a transport-included package for $205, where transport both ways between your accommodation and Arrowtown is included with your e-bike hire. If you wish to be collected from the Gibbston Wineries, an additional $30 fee applies.

Can I take the bikes in my own car?

No sorry, due to damage that has been caused in the past, our bikes can only be transported by staff on our purpose built bike trailers.

How long does the battery last?

This depends on what power setting you are using, cyclists weight and how good you are at using the gears. Rest assured we have the top of brand Bosch batteries, so they will take you as far as can be on any electric bike. We will explain all of this pre ride.

Where is the best place to park?

In Arrowtown there is a free public car-park right by the shop. At the Hilton Jetty you can either use the paid parking option offered by the Hilton, or you can catch the Ferry across the lake from town or the Frankton Marina. 

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Better By Bike Arrowtown
4 Buckingham Street

027 724 5378
[email protected]
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Better By Bike Queenstown
79 Peninsula Road

027 724 5378
[email protected]
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